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For generating a log file select Enable Logging check box.
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If you want to perform your test in Network mode click on Network Test button.
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From where to install: You can download the Sentinel SuperPro Medic utility from the hyperlink given below: 4ĥ How to use Sentinel Advance Medic: Make sure the key is securely attached to the port. Using SAM you can also generate log file for analyzing the issue if any.
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Shut Down and Restart the computer system 3Ĥ Sentinel Advance Medic Diagnostic Utilities Sentinel Advance Medic (SAM) utility is used to detect that a Sentinel key (SuperPro, Ultrapro, or Hardware key), a Sentinel Driver, the Sentinel Servers and all its components are installed properly and working fine. Select both the Sentinel Protection Installer and Sentinel System Driver, and then click Remove. Go to Start > Settings > Control Panel > Add or Remove Programs (Vista is Programs and Features). Remove the Sentinel Protection Server/Driver/Combo. Quick Uninstall, please perform the following steps: 1. The Sentinel Protection Server only needs to be installed on a SuperPro and/or UltraPro key server computer. The Sentinel Keys Server only needs to be installed on a SHK key server computer.
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Download and install the latest driver from the link given below: NOTE: If you are using Standalone applications, you can do the custom install and uncheck the Server(s) from the installation. Windows Error Messages 2ģ Quick Install/Uninstall Quick install, please perform the following steps: 1. Using key through Remote Desktop or Terminal Server. Supported Platforms Hot Issues: Key Not Found. How to install/uninstall the driver on Mac and Linux? Parallel Port settings. Where to find what you need: Quick Install/Uninstall. This guide also contains a complete description of our driver installation. This guide provides in-depth troubleshooting of our Sentinel System Drivers along with troubleshooting both Parallel and USB Sentinel keys. 1 End-User troubleshooting guide For Sentinel SuperPro/UltraPro and Sentinel Hardware Keys 1Ģ Preface Welcome to Safenet End User Troubleshooting guide! This guide is intended to assist our Distributors, Customers and their end-users troubleshoot issues with our Sentinel keys (SuperPro, UltraPro, Sentinel Hardware Keys).